IBE General Terms and Conditions

TERM COMMITMENT: Customer agrees to use the Services on a month-to-month basis with no specific Term Commitment. Customer shall provide a minimum 60-day notification to discontinue Services to the Company.
RATES: The Company’s charges for the Services are as specified within the pricing guide located on the IRIS website (www.irisnetworksusa.com). The Customer agrees to pay all applicable federal, state, and local taxes (however designated) levied upon the Company and its affiliates in connection with the sale, installation, use, or provision of the Services, including amounts that Company or its affiliates are required by governmental or quasi-governmental authorities to collect from or pay to others in support of statutory or regulatory programs.
PAYMENT: Customer will be billed monthly for the Services. Customer agrees to pay all charges within thirty days of the date of the Company’s invoice. Customer shall pay interest on payments made following the Due Date at the rate of one and a half percent or the maximum rate allowed by law. If Customer becomes more than 60 days past-due on the MRC billing, Company has the right to suspend or discontinue service without notice.
ACCEPTABLE USE POLICY: Customer agrees to fully comply with the Company’s Acceptable Use Policy (AUP) for all Internet-related products and services. The AUP can be viewed at (www.irisnetworksusa.com) and is subject to change without prior notice to the Customer.
IBE BROADBAND SPEEDS: The Services provided are with no guaranteed specific upload or download speeds.
LIMITATIONS: COMPANY MAKES NO WARRANTY, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AS TO ANY PRODUCTS, EQUIPMENT, OR SERVICES PROVIDED UNDER THIS AGREEMENT. IN NO EVENT SHALL COMPANY BE LIABLE FOR INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES FROM WHATEVER CAUSE, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, LOSS OF PROFITS, OR LOSS OF WAGES.
FORCE MAJEURE: Neither Party shall be in default under this Agreement for any conditions beyond their reasonable control, including but not limited to acts of God, fire, flood, fiber cut, or government regulations.
GOVERNING LAW: This Agreement shall be governed by the laws of the State of Tennessee, without regard to Tennessee conflict of law principles, and the parties agree that any appropriate state or district court serving Davidson County, Tennessee, shall have exclusive jurisdiction over any case or controversy arising hereunder, and Customer hereby consents to the personal jurisdiction of all such courts over Customer.

Last Updated October 9, 2023